Via Cavallotti, 23
50019 Sesto Fiorentino FI
Martedì – Sabato, 9.00 – 19.00
Telefono +39 055 4489621

Indicazioni stradali da Google Maps

 

REPLIES TO THE MOST FREQUENTLY ASKED QUESTIONS

It may be helpful to know the answers to the most frequently asked questions of our customers. We advise you to read them.

How much the shipping costs for online store orders?
  1. Standard Shipping is free for all orders sent to a destination in Italy, with guaranteed delivery times within 5 days.
  2. If the goods purchased are shipped abroad, the costs and delivery times may vary depending on the destination.
  3. If you wish to have the goods at home within 48 hours of purchase, you can use the Express service by paying an additional shipping cost of € 10.00 (Italy shipping only).
  4. It is also possible to buy from the online store and collect the goods directly from the physical store.
What is the delivery time?

Starting from the date of purchase according to the Italian time zone:

  1. Italy free standard shipping: 3/5 working days

  2. Italy Express shipping: 2 working days

  3. Europe 4/5 working days 

  4. Non-EU Countries: 7/10 working days

How safe is it to buy from the online store? Is my data protected?

We only use secure technologies, starting with the use of the HTTPS protocol up to the use of certified secure payment components.

What happens exactly after placing the order?

The order is taken on the same day by the staff of the physical shop, which then sends it to the Customer at the latest by the working day following the order itself.

The free delivery takes place in 3/5 days, while if you need a fast delivery then you can activate the Express service that takes the goods to the destination within 48 hours.

The extra cost to be paid for the EXPRESS service is € 10.00.

Will I receive an invoice for my order?

Request or select the invoice field when ordering.

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