Via Cavallotti, 23
50019 Sesto Fiorentino FI
Martedì – Sabato, 9.00 – 19.00
Telefono +39 055 4489621

Indicazioni stradali da Google Maps

 

REPLIES TO THE MOST FREQUENTLY ASKED QUESTIONS

It may be helpful to know the answers to the most frequently asked questions of our customers. We advise you to read them.

How much the shipping costs for online store orders?
  1. Italy Free Shipping on orders over €150,00. All orders will be delivered within 24/48h (working days).
  2. Shipment’s costs and time could change depending on the destination. Shipping costs are free on orders over €350,00 in Europe. Shipping time 24/48h for Europe. 24/72h for NO-EU countries.
  3. It’s possible to pick up your order directly from the shop.
What is the delivery time?

Starting from the date of purchase according to the Italian time zone:

  1. Italy free standard shipping: 3/5 working days

  2. Italy Express shipping: 2 working days

  3. Europe 4/5 working days 

  4. Non-EU Countries: 7/10 working days

How safe is it to buy from the online store? Is my data protected?

We only use secure technologies, starting with the use of the HTTPS protocol up to the use of certified secure payment components.

What happens exactly after placing the order?

The order is taken on the same day by the staff of the physical shop, which then sends it to the Customer at the latest by the working day following the order itself.

The free delivery takes place in 3/5 days, while if you need a fast delivery then you can activate the Express service that takes the goods to the destination within 48 hours.

The extra cost to be paid for the EXPRESS service is € 10.00.

Will I receive an invoice for my order?

Request or select the invoice field when ordering.

Can't Reach us? Write an email!

I consent to the use of my personal data according to the Privacy Policy terms which I declare to have read and understood.

You will receive an answer in the next 48 hours